Why Choose DeFOUW Collision Center?

• OEM Certified Repair Facility – Certified by GM (Chevrolet, Buick, GMC, Cadillac), BMW, Nissan, Subaru, FCA (Chrysler, Dodge, Jeep, Ram), Honda, Acura, Hyundai, and Kia.
• Aluminum Repair Certified – Equipped to repair modern aluminum-bodied vehicles.
• Factory-Trained Technicians – Skilled professionals using the latest manufacturer-approved tools and techniques.
• OEM Parts and Procedures – We fix it right with genuine parts and repair standards set by each manufacturer.
• Full Insurance Coordination – We work with all major carriers to simplify the claims process.
• State-of-the-Art Facility – Clean, modern environment with advanced paint-matching and frame alignment tools.

Step-by-Step Repair Process

1. Damage Assessment and Estimate – Our technicians assess visible damage and create a detailed, transparent repair estimate tailored to your vehicle's needs.
2. Insurance Approval – We handle communication with your insurance company to streamline approvals and eliminate delays.
3. Disassembly and Hidden Damage Inspection – Damaged components are removed to uncover and document any hidden structural or mechanical issues.
4. Frame and Structural Repairs – We use advanced frame-straightening equipment to restore your vehicle’s structure to factory specifications.
5. Body Repairs – Damaged body panels are either repaired or replaced using OEM parts and certified procedures.
6. Paint and Refinishing – Using computerized color-matching technology, we apply high-quality finishes for a seamless look.
7. Reassembly – Once repairs and painting are complete, all components are reassembled with precision and care.
8. ADAS and Sensor Calibration – We recalibrate your vehicle's safety systems, including lane assist and adaptive cruise control, ensuring full functionality.
9. Quality Control and Detailing – A final inspection confirms every detail is perfect. Your car is also thoroughly cleaned inside and out.
10. Customer Delivery and Follow-Up – We walk you through the completed repairs and remain available for any follow-up questions or concerns.

Frequently Asked Questions (FAQs)

What does it mean to be OEM certified?

OEM certification means we meet or exceed the repair standards set by each manufacturer.

What kind of repair work is covered by insurance?

Insurance may cover accidents, vandalism, weather damage, animal strikes, and glass-only claims.

Can I have work done without insurance?

Yes, we offer competitive out-of-pocket options.

How long will my collision repair take?

Timeframes vary from a few days to several weeks depending on the damage and parts availability.

Are repairs guaranteed?

Yes. We offer a lifetime warranty on workmanship for original owners.

How often will I be updated on the repair?

We provide updates based on your communication preferences.

Do you work with all insurance providers?

Yes. We work with most major providers.

Do you provide towing services?

Yes. We can coordinate towing for you.

Do you offer loaners or shuttle service?

Yes, we provide local shuttle service and help with rental arrangements.

Can I drop off my car after hours?

We’ll coordinate a drop-off time with you—no drop box available.

Can you match my paint exactly?

Yes. We use computerized color-matching for seamless results.

What is ADAS recalibration and why is it important?

ADAS recalibration ensures your safety systems like lane-keep assist work correctly after repairs.

Can I get an estimate online?

Yes. Use our online tool to get started from home.