From our sales rep. to finance. All was a wonderful experience. Our sales rep. Brian Smith was a true joy to interact with. I already know the service team, and they have proven the meaning of quality service.

We had an unusual issue with our Chevy Volt that I'd researched and found there was extended warranty coverage for from GM. When the issue became critical nearly a week before our scheduled appointment, DeFOUW Chevrolet Service Center was able to investigate the issue and order parts days early which resulted in us still having our car back just the day after the appointment despite it being a many-hour job. Everything was done perfectly with good communication and great service.

Picked out my truck and got the deal made over the phone and email. Financing went great, paperwork done and out the door in 90 mins.

Quick and easy. Very friendly staff.

This was my first time at the Defouw’s Service Center. I was very impressed with the team and the professional service they provided. They were very transparent on a few minor items that needed completed on my vehicle, and even took service to the next level by providing a video of underneath my vehicle with the technician discussing my brakes, tires , no leaks ect… This was the first time I experienced this type of service from any dealership. I will continue to have my vehicle serviced with Defouw’s moving forward.

Truly, one of a kind experience. I’ve been in plenty of dealerships, and none of them make you feel like the way DeFouw does. I felt like a family member, not a customer. Mike Overby is fantastic, Brian Smith is excellent, and Crew Is amazing. I will never go anywhere else.. not only because of the family feel, but because of the service I received. Truly spectacular across-the-board and always have your best interest in mind

Goes above and beyond to help a customer - wonderful service, courteous and helpful.

I had a lot of different things i wanted to do woth the deal and they did it all woth p hesitation and made the sale very very easy

I had a great experience working with Sheila! She was incredibly responsive, took the time to listen to exactly what I was looking for, and followed through on everything she promised. Everyone at DeFouw was professional, friendly, and welcoming throughout the entire process. I truly appreciated the excellent customer service and would highly recommend Sheila and the DeFouw team!

I particularly like the video inspection with explanation of findings. Thank you also for explaining the brake squealing was related to the ceramic part and not a sign of brakes needing repaired.

Recently bought a 2027 Traverse from Sheila and as always, she did everything to make the process an amazing experience. I love my new Traverse! Sheila’s customer service was top notch! That’s why we come back! 5⭐️

Amazing experience as always with Defouw . 3rd vehicle I’ve bought from them and am never disappointed