Quick and easy. Very friendly staff.

This was my first time at the Defouw’s Service Center. I was very impressed with the team and the professional service they provided. They were very transparent on a few minor items that needed completed on my vehicle, and even took service to the next level by providing a video of underneath my vehicle with the technician discussing my brakes, tires , no leaks ect… This was the first time I experienced this type of service from any dealership. I will continue to have my vehicle serviced with Defouw’s moving forward.

Truly, one of a kind experience. I’ve been in plenty of dealerships, and none of them make you feel like the way DeFouw does. I felt like a family member, not a customer. Mike Overby is fantastic, Brian Smith is excellent, and Crew Is amazing. I will never go anywhere else.. not only because of the family feel, but because of the service I received. Truly spectacular across-the-board and always have your best interest in mind

Goes above and beyond to help a customer - wonderful service, courteous and helpful.

I had a lot of different things i wanted to do woth the deal and they did it all woth p hesitation and made the sale very very easy

I had a great experience working with Sheila! She was incredibly responsive, took the time to listen to exactly what I was looking for, and followed through on everything she promised. Everyone at DeFouw was professional, friendly, and welcoming throughout the entire process. I truly appreciated the excellent customer service and would highly recommend Sheila and the DeFouw team!

I particularly like the video inspection with explanation of findings. Thank you also for explaining the brake squealing was related to the ceramic part and not a sign of brakes needing repaired.

Recently bought a 2027 Traverse from Sheila and as always, she did everything to make the process an amazing experience. I love my new Traverse! Sheila’s customer service was top notch! That’s why we come back! 5⭐️

Amazing experience as always with Defouw . 3rd vehicle I’ve bought from them and am never disappointed

I have purchased four vehicles from Chad at the preowned center. I have had great customer service with all of my purchases. They are knowledgeable and provide good information about their vehicles and have worked with me on all purchases. The sales manager Matt worked with me to make sure my most recent purchase was able to happen. The collision and, service departments have always been great on warranty and taking care anything I’ve needed. I have a great relationship with all aspects of Defouw Automotive and highly recommend them.

Great Staff!!Explains clearly and Accommodates Costumer Genuinely